Rt. 7 from north

Go straight at first light (at Mobil). Take next left (at red church) onto Seminary St. Go straight at stop sign. At five-way intersection, bear left onto Washington St. Extension. Co-op is .4mi ahead on the left.

Rt. 7 from south

Take Route 7 (Court St.) through several lights. Past Texaco (on your right), you'll reach a traffic light at a T-shaped intersection. Bear right here onto Washington St. Go straight at the stop. Continue straight through the five-way intersection onto Washington St. Extension. Co-op is .4mi ahead on the left.

Contacting Co-op


When you have a claim, your first contact should be your agent. You can also contact Co-op Claims at (800) 639-4017. (If it's a windshield damage claim, you can contact Gerber directly at (877) 210-8573; have your policy number and deductible amount ready.)

Policy questions

Contact your agent.

Billing questions

Contact our billing department: call (800) 388-6638 and select option 1.

Branding/marketing materials

Working with us on an ad or sponsorship, and need our logo or other materials? Please don't copy them from our Web site; let us provide you with files of the right quality, size, and style for your needs.

Contact Renee Porter at (800) 388-6638, x3399, or

Web site questions

If you have questions or comments about our Web site, contact our Web team at

Main office

Co-operative Insurance Companies' headquarters:
292 Colonial Dr
PO Box 5890
Middlebury, VT 05753

Company hours: Monday-Friday, 8am-4:30pm

Local numbers:
(802) 388-0061 or (802) 388-7917

Toll free:
(800) 639-4017 or (800) 388-6638


2015 holidays:
Jan 1, Feb 15, May 25, Jul 3, Sept 7, Nov 26-27, Dec 24 (closing at noon), Dec 25

2016 holidays:
Jan 1, Feb 15, May 30, Jul 4, Sept 5, Nov 24-25, Dec 23 (closing at noon), Dec 26

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why local agents?

Jack, Co-op member in Randolph, VT.

It was a total loss; the whole house was trucked away and we started over. But everything went very nicely with the Co-op. It could not have worked better.

Randolph, VT

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