Member owned. Member committed.

Member Services Representative

Co-operative Insurance Companies has been meeting property and casualty insurance needs since 1915, offering farm, home, auto, business, and other insurance to people in Vermont and New Hampshire. We are passionate about outstanding customer service, giving back to our communities, and providing a great working environment for our employees. As a Co-op employee, you will join a group of people who care about their neighbors and the places they live, and who do their best to help them succeed.

We are looking for a Member Services Representative to join our team. In this role you will:

  • Provide customer service and perform administrative tasks in support of overall business operations.
  • Perform data entry including accounts receivable processing.
  • Answer phones, routing calls to appropriate departments and responding to inquiries as needed.
  • Process incoming and outgoing mail, both manually and using mailroom and scanning equipment.
  • Process system-generated reports for distribution to various recipients.
  • Work on special projects for all departments, as assigned.

To meet our goals and our members’ expectations, we look for the following in our new hires:

  • Strong customer service and communication skills
  • Technology aptitude
  • Collaborative approach
  • Prioritization skills
  • Analytical and problem-solving skills
  • A bachelor’s degree in business or a related field preferred

Full-time employees are eligible for paid holidays and to participate in Co-op's, 401(k)-retirement plan! We focus on continued development and training for our employees to help them achieve career goals and objectives. Our work atmosphere is friendly, and the typical workday is 8:00 am to 4:30 pm.

More information about the specifics of the role are available in our
Member Services job description

Ready to apply?


Email your resume with a cover letter to jobs@ciui.net or mail it to

Co-op HR
PO Box 5890
Middlebury, VT, 05753

We keep resumes for a year and review them for all openings.



       


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Recent News

  • Best Value for Auto Insurance in VT and NH for 2019-20

    We are very pleased to announce that Co-op has again been recognized as the Best Value for Auto Insurance in Vermont and New Hampshire for 2019-20. The awards are given by ValChoice, a service that Forbes Magazine calls "Carfax for insurance."

  • Co-op Announces New President and CEO

    The Board of Directors of Co-operative Insurance Companies is pleased to announce the election of Lee Dowgiewicz as President & CEO, effective July 1, 2020.

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View Careers

Recent News

  • Best Value for Auto Insurance in VT and NH for 2019-20

    We are very pleased to announce that Co-op has again been recognized as the Best Value for Auto Insurance in Vermont and New Hampshire for 2019-20. The awards are given by ValChoice, a service that Forbes Magazine calls "Carfax for insurance."

  • Co-op Announces New President and CEO

    The Board of Directors of Co-operative Insurance Companies is pleased to announce the election of Lee Dowgiewicz as President & CEO, effective July 1, 2020.

More News