Member owned. Member committed.
COVID-19: Learn more about Co-op's response…
Co-op Building

Contact Us

Your agent is usually your first contact, but we’re happy to help, too! Contact us at the numbers below. You can also send questions through the form below, and we’ll get back to you by 3pm the next business day.

NOTE: Co-op Insurance writes policies only in the US states of Vermont and New Hampshire.
Main office information

Co-operative Insurance Companies' headquarters:
292 Colonial Drive
PO Box 5890
Middlebury, VT 05753

Local numbers: (802) 388-0061 or (802) 388-7917

Toll free: (800) 639-4017 or (800) 388-6638

Company hours: Monday-Friday, 8am-4:30pm

2022 Holidays:  Jan 17, Feb. 21, May 30, June 20, July 4, Sept. 5, Nov. 23 (closing at 3), Nov. 24-25, Dec. 23 (closing at 3), Dec. 26, Dec. 30 (closing at 3).

Web site

Comments or questions about our site? Reach our Web team at (800) 639-4017, x3423.

Marketing materials

Need our logo or other materials for an ad or sponsorship? Please let us provide you with files of the right quality, size and style. Contact Renee Porter at (800) 639-4017, x3399.
Fax: (802) 388-1711

Billing

Contact Member Services at (800) 639-4017, option 1.
Fax: (802) 388-1711

Policies

Contact your agent.

Claims

Contact your agent, or contact Co-op Claims at (800) 388-6638 (or send a fax to (802) 388-0069).

Auto glass claim?
(877) 210-8573 (have insurance card ready)

Need roadside assistance?
(855) 238-3167 (have insurance card ready)

Prefer to report online for next-day response?
Report online

Use Full 10 digit phone number: xxx-xxx-xxxx
Contact Preference
Let us know how we can help you.
By submitting or sending information through Co-op's website, I acknowledge that I understand and accept the Terms and Conditions.

Recent News
View Careers

Recent News

  • Annual Policyholders' Meeting - April 5, 2022

    Posted: Mar 30, 2022

    All policyholders are invited to attend Co-operative Insurance Companies' annual policyholders' on Tuesday, April 5, 2022.

  • Best Value for Auto Insurance in VT and NH for 2020

    Posted: Mar 26, 2021

    We are very pleased to announce that Co-op has again been recognized as the Best Value for Auto Insurance in Vermont and New Hampshire for 2020. The awards are given by ValChoice, a service that Forbes Magazine calls "Carfax for insurance."

More News