Your Privacy
Co-operative Insurance Companies respects and values our relationship with you, our customer. We want you to know how we obtain and use information about you.
Information We Collect
To provide you with the insurance you request, we collect information from your application, your conversations with us or our agents, your transactions with us or our affiliates, or with non-affiliated third parties, and information from various consumer reporting agencies.
We use third-party browser cookies to collect website data via Google Analytics. The data we collect is used to understand and improve how our website functions, inform our marketing strategies, and measure campaign performance. These cookies do not identify you or grant access to your computer or online browsing devices. We respect your right to privacy and are not collecting any personally identifiable information through Google or any other third-party remarketing systems. More information on how Google processes your data can be found by reading Google’s Privacy and Terms.
SMS Communication
Co-op Insurance sends SMS messages solely to communicate with you about your policy or claim, not for marketing purposes. To opt in to texting regarding your policy or claim, you must first send a text to the number given to you by your claims representative or other Co-operative Insurance employee. To opt out, reply “STOP” or contact customer service. Standard message and data rates may apply. Your information is protected and used only to transact business related to your policy or claim.
Information We Disclose
We do not disclose nonpublic personal information about current or former customers except as permitted by law.
Information Security
We restrict access to nonpublic personal information about you to those who need it to provide products or services that you request. We have procedural, electronic and physical safeguards compliant with federal and state regulations regarding information privacy.
Legal Statement
Co-operative Insurance Companies (hereinafter “Co-op”), maintains this website (the “Site”) for the purposes of providing information, education and communication related to our products and services. Any unauthorized use of the information (including e-mail addresses) contained on the Site is strictly prohibited without prior written permission from Co-op. You may not distribute, modify, transmit, reuse, re-post or use the content of the Site for public or commercial purposes, including the text, images, audio and video, without Co-op’s written consent. Products and services referenced on this site are not available in all jurisdictions. For a complete description of the terms and conditions of our products and services, please contact an agent.