Contractor Fraud Hero

Contractor Fraud After Storm Damage: What Homeowners Need to Know Before Filing an Insurance Claim

A powerful nor’easter moves through New England overnight. By morning, your shingles are scattered across your yard, a tree limb has punched through the roof of your garage, and water is dripping into your attic. You’re already worried about the damage when the phone starts ringing. A truck pulls into your driveway, and a contractor […]

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Certificates of Insurance Hero

Certificates of Insurance (COIs): What Every Business Owner Should Know

Imagine that you’re about to start a new project. The contract is signed, the schedule is set, and you’re ready to get to work. Then an email arrives saying, “Before work begins, please provide your Certificate of Insurance.” For some business owners, that request can trigger a scramble. What exactly is a Certificate of Insurance?

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IAAP Convention Hero

International Association of Insurance Professionals Annual Convention

Kelli-Jo Cloutier wins 2026 Region One Rookie of the Year and 2026 International Rookie of the Year! Co-operative Insurance is proud to recognize Controller Kelli-Jo Cloutier for her outstanding achievements at the International Association of Insurance Professionals (IAIP) Annual Convention, held this year in Norfolk, Virginia. During the convention, Kelli-Jo received two prestigious honors: the

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VT Best Places to Work Thumbnails

Co-op Named One of Vermont’s Best Places to Work in 2026

This award marks 10 in a row for Team Co-op! Co-operative Insurance is proud to once again be recognized as one of Vermont’s Best Places to Work. This honor reflects the strong workplace culture our employees continue to build together year after year. At Co-op, we believe a positive workplace starts with people. Our culture

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Ordinance or Law Coverage Hero

Ordinance or Law Coverage: A Hidden Gap in Homeowners Insurance

You’ve owned your home for years. It’s well maintained, maybe a little older, but everything works the way it should until something unexpected happens, like a fire or a major storm. You file a claim. An adjuster comes out. The repair process starts moving forward. Then the rebuild estimate comes in and you discover there’s

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Service Line Coverage Hero

Service Line Coverage: What Homeowners Need to Know

Most homeowners assume their insurance covers anything that goes wrong with their home. However, that’s not always the case when the problem is underground. If a water, sewer, or utility line on your property fails, the cost to repair it is typically your responsibility, and those repairs can get expensive quickly, especially when excavation and

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What Homeowners Insurance Does not Cover Hero

What Homeowners Insurance Doesn’t Cover … And Why That Matters

A denied insurance claim doesn’t usually start with a major disaster. Often, it’s something smaller like a damp spot in the basement or a slow drip behind your wall. While the damage may feel sudden once it’s discovered, it’s actually been building quietly for months. You do what you’re supposed to do. You call your

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Arson Happens Hero

Arson Happens More Often Than You Think — Simple Steps to Protect Your Home or Business

It usually starts with something small, like a smell that doesn’t quite make sense or a flicker of light outside your window. Maybe your neighbor knocks on your door a little too late at night. In most cases, people assume it’s an accident. Something explainable like a wiring issue or a poorly place space heater.

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